"We would also like to thank the police and the investigating team working to understand the cause of the accident. It has been very heart-warming to know that we are in people's thoughts and prayers," the family statement said. "Firstly we would like to thank everyone who has supported us over the last few weeks in regards to the loss of our beloved Hannah. The family also thanked police and the investigation team who are looking into the crash. "To have her taken from us in such a cruel way is becoming the reality we now have to live - to now have the rest of our lives ahead of us without Hannah there is just heart-breaking," the family statement said. Hannah was described as being "the sunshine in every day" and a special child who had the kindest heart and soul. "This loss as we are beginning to realise is insurmountable." It will never ever go away, the loss of Hannah is very real. "We are taking baby steps each day to try to learn how to carry this grief with us. "As Hannah's mother my heart has literally broken, there is no feeling like this in the world to compare it to," Michelle said. Hannah's mother Michelle, step-father Shane and sister Charlotte Bruton said the moment they found out that Hannah had died, their lives fell apart. "On top of the unimaginable loss of Hannah this has been a very difficult time for our family," the statement said. Matthew Francis broke his scapula and multiple ribs, and Joshua broke his clavicle and has spinal fractures and concussion. The statement said the pair were still healing from the injuries they received, and dealing with the trauma of the accident. Hannah had been on a skiing trip with her father, Matthew Francis, and step-brother Joshua. Hannah's family released a statement through police today, after the girl they described as kind-hearted died from injuries suffered after a bus rolled near TÅ«roa skifield on July 28. Photo: NZ PoliceThe family of 11-year-old Hannah Francis, who was killed in a Mt Ruapehu bus crash, have thanked police and the community for their support after their "insurmountable loss". Hannah Francis' family have thanked police and the community for their support.
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